This short video features Rick Whitsell, President and CEO of Fresno First Bank, along with other executives discussing how they achieve 5 star customer service in their company. Through the …
Make Your Boss Work for You: How One Company Commits to their Employees’ Personal Goals
A basic tenant of good leadership is to let go of your dictatorial side, and let the leadership qualities of your followers emerge and be nurtured instead. That makes sense, …