Fresno First Bank

Being the Best: Delivering 5 Star Customer Service | Fresno First Bank

This short video features Rick Whitsell, President and CEO of Fresno First Bank, along with other executives discussing how they achieve 5 star customer service in their company. Through the use of employee engagement, they are able to create a trustworthy and welcoming environment for their customers. Find more short videos from the Return on Values Project.  Want to see …

Family Business Dynamic Language

When the Family Business Grows Up: Transitioning to Second Generation Leadership | Dynamic Language

For family businesses, moving to the second or third generation of leadership often poses a problem: who will take the helm? In this short video, Maria Antezana, founder of Dynamic Language, discusses the transition and compromises her children had to take when moving into leading roles in the family business. Find more great videos from the Return on Values Project. …

Why Would an Executive Want a Ph.D.?

Doctoral student and health care executive Carla Worthey explains how she learned and applied skills and knowledge from the PhD/DBA program in values-driven leadership to her profession, making her better at her job. Learn more at http://cvdl.ben.edu/doctorate. Learn More about the Ph.D. in Leadership for Executives Register for an Online Open House Find more videos Download our comprehensive Program Booklet Request an information …

How the Core Faculty Supports Students

Kasey Short, Director of the Menu Innovation Team at McDonald’s USA, praises the core faculty of the program as supportive and sensitive to the fact that students are business leaders within their respected fields. She attributes her success to the support and guidance of the faculty. Learn more about the program at http://cvdl.ben.edu/doctorate. Learn More about the Ph.D. in Leadership …

Why Tech & Engineering Leaders Benefit from this Program

Mike Kuppinger, former EVP of Engineering Services at ESD, talks about how the engineering and tech fields focus so much on the intellectual aspect of its community members, often lacking the people side and creating a positive environment. He explains how the program helps to balance individuals in both areas of skills. Learn more about the program at http://cvdl.ben.edu/doctorate. Learn …

Making the World a Better Place through Business

Ph.D. Program for Executives Equips for Transformative Impact on Business and Society Senior consultant Tina Huesing appreciates her doctoral program in values-driven leadership because of its transformative approach. Learn more about the program at http://cvdl.ben.edu/doctorate. Learn More about the Ph.D. in Leadership for Executives Register for an Online Open House Find more videos Download our comprehensive Program Booklet Request an information and application …

How You Spend Your Time Reflects What You Value

Anyone who has worked in a professional services environment understands the value (and the drudgery) of tracking your time. In those instances, it’s generally for financial purposes such as billing and tracking performance metrics such as utilization and efficiency. But, have you ever considered tracking your time to increase your awareness of how you’re spending it? And, better yet, to …