How do leaders in exceptional companies leverage culture to drive growth? Early results from the Return on Values research project highlight remarkable practices of leaders in companies that have exceptional …
Six Principles for Creating a Positive Culture
Beryl’s “Queen of Fun & Laughter,” Lara Marrow, makes mummies of bowling pins for an employee event, an important culture-setting activity for the company. My wife Beverlee and I have …
How Not to Say You’re Sorry through Customer Service
Poor customer service can make you feel like you’re being taken for a ride. Last week I took my family on a winter getaway to Florida, where we spent a …
Does Spirituality Belong in Business (Podcast)
Dr. Louis W. (Jody) Fry is the founder of the International Institute for Spiritual Leadership and a professor at Texas A&M Central Texas. Fry’s most recent book is titled Maximizing …
Four Things Strong Leaders Always Do (Plus an Invitation to Learn More)
There was a time when I looked forward to December as a time to slow down a little: sure, there were always extra parties to attend and shopping to be …
Positive Relationships Spur Exceptional Performance: Three Tips on Connecting Appreciation and Performance
This post originally appeared in our November eNews. Most of us know how to show gratitude and appreciation to friends and family, but it can be tougher at the office. …
New Book Redefines Entangled; Sets New Framework for Building Strong Corporate Culture
Is employee entanglement the way to build an exceptional organization? At first glance, the idea is a bit disturbing. I squirmed a little when I read this use of the …
Workplace Bullying: One CEO’s Alarming Discovery
Photo by Eddie~S via Flickr. Jeff Talbert* was the CEO of a fledgling company when, in an instant, he made a troubling discovery. More than a third of his 17 …
The Business Case for a New Foundation in Sustainability
The Roman philosopher Seneca once said, “Every new beginning comes from some other beginning’s end.” Leonardo de Vinci said that, “it is easier to resist at the beginning than at …