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Hire, Fire, Develop and Reward: How Values-Driven Companies Leverage Culture for Growth

Center for Values-Driven Leadership June 18, 2013 Culture, Return on Values

How do leaders in exceptional companies leverage culture to drive growth? Early results from the Return on Values research project highlight remarkable practices of leaders in companies that have exceptional …

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Six Principles for Creating a Positive Culture

Amber Johnson April 2, 2013 Care for people, Culture, Return on Values

Beryl’s “Queen of Fun & Laughter,” Lara Marrow, makes mummies of bowling pins for an employee event, an important culture-setting activity for the company. My wife Beverlee and I have …

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BerylHealthEdgar Schein

How Not to Say You’re Sorry through Customer Service

Amber Johnson February 19, 2013 Culture

Poor customer service can make you feel like you’re being taken for a ride. Last week I took my family on a winter getaway to Florida, where we spent a …

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Customer serviceReputation

Does Spirituality Belong in Business (Podcast)

Amber Johnson February 4, 2013 CSR, Culture, Leadership, Sustainability, Trends

Dr. Louis W. (Jody) Fry is the founder of the International Institute for Spiritual Leadership and a professor at Texas A&M Central Texas.  Fry’s most recent book is titled Maximizing …

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Jody FryPodcastQuidditySpiritualityTriple bottom line

Four Things Strong Leaders Always Do (Plus an Invitation to Learn More)

Amber Johnson December 18, 2012 Culture, Leadership, Return on Values

There was a time when I looked forward to December as a time to slow down a little: sure, there were always extra parties to attend and shopping to be …

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EnergyKim CameronMeaningPositive

Positive Relationships Spur Exceptional Performance: Three Tips on Connecting Appreciation and Performance

Jim Ludema December 4, 2012 Culture, Leadership

This post originally appeared in our November eNews. Most of us know how to show gratitude and appreciation to friends and family, but it can be tougher at the office. …

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EngagementMeaningPerformancePositive

New Book Redefines Entangled; Sets New Framework for Building Strong Corporate Culture

Amber Johnson November 20, 2012 Culture, Leadership

Is employee entanglement the way to build an exceptional organization? At first glance, the idea is a bit disturbing. I squirmed a little when I read this use of the …

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EngagedPeople developmentTom Walter

Workplace Bullying: One CEO’s Alarming Discovery

Amber Johnson November 6, 2012 Care for people, Culture, Ethics, Values

Photo by Eddie~S via Flickr. Jeff Talbert* was the CEO of a fledgling company when, in an instant, he made a troubling discovery. More than a third of his 17 …

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Bullying

The Business Case for a New Foundation in Sustainability

Shannon Brown March 8, 2012 Culture, Sustainability

The Roman philosopher Seneca once said, “Every new beginning comes from some other beginning’s end.” Leonardo de Vinci said that, “it is easier to resist at the beginning than at …

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