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What’s Your Metric for Success?

Kathryn Scanland October 21, 2013 Metrics, Strategy

Definition of success? I could lose everything and truly be okay with it. ~Tony Hsieh, billionaire and CEO of Zappos This idea of a metric for success was suggested by …

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FulfillmentSuccessZappos

Culture Eats Strategy for Breakfast

Amber Johnson October 14, 2013 CSR, Culture, Return on Values, Strategy

Last week I had the privilege of attending two outstanding conferences, first the COMMIT Forum, a conference hosted by the Corporate Responsibility Association; followed by the Inc. 500/5000 conference, hosted …

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Commit ForumDruckerInc.Jim CollinsSmall Giants

It Ain’t Easy: Why a Leader’s Values Matter in Strategic Planning

Carolyn Maraist March 12, 2013 Strategy, Values

We were sitting in the executive boardroom, participating in a fairly routine strategic planning meeting when I had a frightening realization: it was suddenly clear the CEO did not buy …

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ComplexityJim Kouzes

Story Telling as a Leadership Tool (Part 2): Finding the Stories to Tell

Jacquelyn Woodard August 9, 2012 Strategy, Values

In a previous blog, we discussed the value of storytelling as a way to motivate employees, provide direction, inspire desired behaviors, and spark innovation. So what does a good story …

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Story-telling

Pssst….Did you hear the rumor about our company? The Good News about Gossip | Story Telling as a Leadership Tool (Part 1)

Jacquelyn Woodard August 7, 2012 Strategy

Company gossip is often considered a negative environmental factor that must be managed in a corporate context. The idea of workers standing by the water cooler whispering over the latest …

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CommunicationsGossipStory-telling

Back to Basics: Where to Turn in Times of Business Challenge

Basil Chen July 19, 2012 Strategy, Values

Extreme events, whether they are man-made (such as the European imbroglio, global financial crises, or radical political events such as the Arab Spring), or natural disasters such as tsunami, floods …

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ComplexityCrisis

Nobody Needs a Drill. An Analogy to Re-Imagine Business Practices

Kerrie Aman Carfagno May 31, 2012 Strategy, Sustainability

No one in this world really needs a drill.  Ever. Usually I find absolute statements inherently false, but I stand by this one. It’s not the drill that is needed, …

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How to Prepare for a Crisis: Lessons from United’s 9/11 Chief of Operations

Amber Johnson April 26, 2012 Leadership, Strategy, Values-Driven Leaders

Sitting in the board room with an eye on his corner office, Andy Studdert, CEO of NES Rentals, is relaxed and in control. His company is growing again after a …

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Crisis

A Case Study in Innovation, Profit, and Sustainability

Amber Johnson April 12, 2012 Innovation, Strategy, Sustainability

Advocates for corporate sustainability herald a day when green-thinking isn’t just good for the earth, it’s good for the company’s profit margins as well. And certainly this has been the …

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