For family businesses, moving to the second or third generation of leadership often poses a problem: who will take the helm? In this short video, Maria Antezana, founder of Dynamic …
Worth the Time: Corporate Benefits of Community Service – Amobee
For tech company Amobee, community service has become a way to build team unity and corporate pride. In this short video, President Kim Reed Perell shares how her company’s investment …
How Understanding Values Encourages Diversity & Innovation
Leading scholar Dr. Richard Boyatzis shares the impact of values on diversity and innovation.
The Secret Sauce: Hire, Train, and Incentivize for Culture Fit
Ask any CEO and they’ll tell you the same thing: get the people right, and the rest will follow. For Paul Spiegelman, CEO of Beryl Health, aligning people to the …
A One-Word Strategy for Building a Strong Reputation
Are you putting your company’s reputation at risk? Dr. Dave Smith (a 2014 graduate of the Ph.D./D.B.A. program in values-driven leadership) draws from research to show one characteristic companies with strong, …
Why Your CEO Needs a New Title
A CEO’s Role in Shaping Organizational Culture In this short video, Dr. David Smith shares a story of a CEO who faced a challenge to organizational culture, and his remarkable …
Three Pillars of a People-Focused, Results-Driven Culture – Service Express, Inc.
Is it possible to be both data-driven and people-focused? The leaders at Service Express, a national data center maintenance firm, believe it is. They explain the three pillars of their …
How to Empower Your People & Save Yourself from Burnout: Coach, Don’t Tell – Service Express, Inc.
Dwight Strayer, Chief Operations Officer at Service Express, was on the fast-track to burnout until he made an important realization: by giving his team members the answers to their questions, …
98%: How One Company Mastered Exceptional Customer Service – Service Express, Inc.
Ron Alvesteffer, president at data center maintenance firm Service Express, says his company’s culture can be summarized in one word: service. It’s no surprise, then, that the company has earned …