How to Empower Your People & Save Yourself from Burnout: Coach, Don’t Tell – Service Express, Inc.

Center for Values-Driven Leadership Video, Videos on Return on Values

Dwight Strayer, Chief Operations Officer at Service Express, was on the fast-track to burnout until he made an important realization: by giving his team members the answers to their questions, he was preventing them from developing their technical and leadership skills. Hear Strayer’s story in this short video, part of the Return on Values research project.

Find more information about this research project at http://www.returnonvaluesproject.com.