Rick Whitsell, President and CEO of Fresno First Bank, and colleagues explain how they motivate their employees. By helping their employees see the role they play in the bigger picture, Fresno First Bank is able to create dedicated members of a company, not just 9-5 workers.
Our research inside Fresno First Bank and other companies has revealed the importance of Ownership Thinking – the ability for employees to make decisions with the mindset of an owner: focused both on what makes the company profitable, and what makes the company principled. This, along with the freedom to make autonomous decisions, leads to an engaged and motivated workforce. (Find more on the topic at this link.)
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